100% online, without face-to-face
Consultation within 24h
Effective and personalized treatments
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Dr Sam Ward
Urologist-Andrologist, Medical Director at Kano
More than 1000 men already trust us. Why not you ?
If you cannot find the answer to your questions below, contact us by email (contact@kano.care) or by telephone on 01 59 13 13 13.
Erectile Dysfunction (ED) - sometimes called 'impotence' - is defined as trouble getting or keeping an erection that's firm enough for sex. Erection problems from time to time are very common, particularly in men over 40, but ED that is progressive or happens routinely with sex should be treated.
First, you will have to complete a medical questionnaire - and we're asking you to complete it truthfully, accurately and to the best of your ability. Second, our partner physicians will review your questionnaire and may prescribe ED treatment remotely if it's appropriate and safe to do so. If not, we will let you know and you will not be charged for our services. In the end, the choice of prescribing or not is always between you and the treating physician.
Kano has been designed with the expert guidance of leading local urologists. To review medical questionnaires, Kano works exclusively with fully licensed physicians that are experienced in remote consultations. Our partner physicians practice in Ireland, where telehealth laws are more advanced and remote diagnosis and prescribing is already permitted, and in many cases the norm.
We charge a €35 fee for the remote consultation and e-prescription. We only charge when a prescription is made. If our partner physicians decide not to grant a prescription to you, we will release your money back to you immediately and in full. Note that a remote consultation via Kano is not reimbursable in France under the current telehealth legislation. We are not a pharmacy and do not sell treatment. The cost of any ED treatment prescribed via Kano's partner physicians will have to be covered by you at the pharmacy, as usual. Note that, in general, under the current reimbursement rules in France, the Assurance Maladie does not reimburse ED treatment.
We accept payments by credit or debit card. We accept Visa, Mastercard, and American Express cards. You can also use PayPal.
You do not need to speak to a doctor in person. You fill out a medical questionnaire online, which will then be reviewed by a doctor. If the doctor needs more information, they will contact you. The service is completely discreet. No one has access to your medical information except the treating physician. All data is encrypted and stored in secure servers. We will not share your information with anyone except the treating physician. Any mention of treatments will not appear on the invoice or on the credit or bank statement.
Kano is above all a mission: to make healthcare accessible to everyone, everywhere in France, at affordable prices. We founded Kano with the conviction that access to men's healthcare needed to be modernized. Thanks to our online service, there is no need to wait months for an appointment in a practice - with Kano, you can obtain a medical consultation and a prescription completely legally within the day. In addition to making your life easier, Kano is committed to fighting the black market for counterfeit medicines, which are dangerous for men's health. By facilitating access to legal prescriptions, we protect your health while offering you a fast, secure and discreet service. Kano is your online medical practice, designed for you, with specialists who listen to your needs.